How We Handle Information.

Information collected

We may collect information you choose to provide, including your name, email address, phone number, preferred destination, travel dates, number of travellers, package interest, cabin preference, estimated budget, casino entertainment preference and message content.

Contact form data

Contact form information is used to respond to your enquiry, understand your travel preferences and prepare a personalised cruise proposal discussion. Submitting the form is not a confirmed booking.

Technical information

When you browse the site, standard technical information such as browser type, device type, approximate location, referring page and interaction data may be processed for security and website improvement.

Cookies

We use local storage to remember your cookie preference. Essential technologies may support site operation. Non-essential analytics or marketing cookies would only be used where permitted and disclosed.

Purposes of processing

We process information to respond to enquiries, provide travel guidance, maintain site security, improve content and comply with legal obligations.

Data retention

We retain enquiry information only for as long as reasonably necessary for travel consultation, record-keeping, dispute prevention or legal compliance.

Data sharing

We may share relevant enquiry details with service providers or travel partners only when needed to respond to your request. We do not sell personal information.

Security

We use reasonable organisational and technical measures to protect information, but no website or electronic communication can be guaranteed completely secure.

User rights

Depending on your location, you may request access, correction, deletion, restriction or portability of your personal information, or object to certain processing.

Third-party services

External providers such as email, hosting, analytics or travel suppliers may process information under their own terms and privacy practices.

International visitors

If you contact us from outside the country where our service providers operate, your information may be transferred internationally.

Policy updates

We may update this policy from time to time. The updated version will be posted on this page.

Contact information

For privacy enquiries, contact privacy@RoyalOceanRetreats.com.